Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

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  • Kathy N.12-10-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Roxy is a gem.

  • Dirk C.12-09-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

    I would have rated it at 5 stars except my service person did not keep me updated. I had to reach out to him almost every time.

  • Herbert R.12-08-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Roxy was the best! Very courteous and accommodating.

  • Joseph M.12-08-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • David W.12-07-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kenneth R.12-06-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Rachel P.12-02-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service team was fantastic as well as Derek my driver.

  • Alex B.12-02-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Jonathan is a pleasure to deal with at Napleton VW. Provides great and honest service.

  • Joseph M.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Clayton J.11-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick simple easy to set appointment took the car in early out quick