Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

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  • Destin M.12-19-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Ron L.12-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service department is really top notch!

  • Patricia J.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My car is ready when my advisor says and always with a smile..

  • Roxane J.12-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Abbigale B.12-15-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

  • Corey V.12-13-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    The finance team lied to me.

  • Skender N.12-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Robert H.12-11-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    When I arrived I was immediately assisted at the service desk. During repairs I was kept informed as to what was being done. In a timely manner my vehicle was repaired and I was on my way home.

  • Laura T.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    It's just gratitude. Roxy is the best, she always takes care of every detail. She takes care of my parents, who are elderly, and explains everything very kindly. 1000% recommended.

  • Daniel M.12-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Johnathan was very helpful in making sure he communicated well with me and kept me updated throughout my visit. He took great care in seeming my problem resolved.