TYPE:ServiceMODEL:TaosYEAR:2022
Jacob’s customer service
Average Score (267 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2022
Treated very well, time management was great, no hassles at all.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2019
The team communicates well and the customer service area is friendly and inviting with coffee and special touches of creamers. And you provide a ride home with the kindest driver.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2024
They didn’t have my appointment in their system even though I had Text message with appointment info. Very transactional had few questions it was like pulling teeth to get some subpar answer
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Communication of work and suggested work.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2021
Excellent service