Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

Models
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  • John A.08-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Darrius C.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Amazing communication and customer service from the advisor as well as the technician. My atlas was handled with care and was back to me in a timely manner.

  • Harshul J.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Issam M.08-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I am a longtime customer of VW and of Napleton VW of Sanford. Service is phenomenal as usual. Thank you for going above and beyond!

  • Stephanie S.08-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The service was great from start to finish.

  • Jeremy N.08-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Roxie J.08-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Patricia J.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Always satisfied with my service and Roxie is always there to let me know when my car will be ready.

  • Beth R.08-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Roxie and Sean are awesome and are always willing to address our issues

  • Donald A.08-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2025