Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Erica O.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Angelika S.01-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jimmie R.01-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • William B.01-19-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Amazing experience! Leo and Kevin went above and beyond on every level! Never felt pressure and they were amazing, knowledgeable, and honest during the entire process. So happy to have a vehicle that fits not only my family needs, but also personality.

  • Bob C.01-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Overall a good experience! Roxie makes it work! I had 2 4hr recalls and sll went well.

  • Jonathan A.01-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Cleveland M.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service was great and I really appreciate working with Roxie

  • Scott F.01-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    The service advisor, Roxie is always very friendly and knowledgeable. The work is done on time

  • Ileana S.01-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Super professional staff friendly environment love it

  • Ariel P.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023