Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

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  • Eboly T.02-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    As a first time customer experience went well. I thought I would have been there for more the 2 hrs. Service was excellent and efficient. Thank Jacob 😊 for making it smooth.

  • Trinh G.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service department has always been very professional. Jacob takes great care of our service needs and in a timely manner.

  • Marc W.02-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    The service advisor Jacob is A1

  • Nilda Q.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Sandra F.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Patricia R.02-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    It was completed in a timely manner, explained by service assistant.

  • Carlos T.02-19-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Roxie Jones always provides great customer service and assistance. Had a pesky A/C problem on my 2019 Beetle and she helped me with getting done. Many thanks.

  • Benito A.02-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent presentation and clear understanding of terms and condition

  • Karen T.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Susan H.02-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019