Average Score (267 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

267 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Marie N.03-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Napleton''s Volkswagen of Sanford was excellent in every aspect of this sale for my wife and myself and they were tremendous in helping us choose the right car. Omar is a great salesman.

  • Phil G.03-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Sarah G.03-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • John C.03-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Angel G.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Friendly staff.

  • Jeremy N.03-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Yasmin H.03-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent customer service at the Sanford location. Other Napleton branches should learn from them.

  • Tammy A.03-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Darrius C.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Would highly recommend Jonathan. Very exceptional communication and handled everything with care! Was able to bring my vehicle in and got it back within a very reasonable time frame!

  • Jacob B.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very friendly service by Roxie!